Norma R.

This was one of the coolest websites to purchase from. I was planning on shopping for hair scissors online and I'd heard of Hanzos. When I saw you can "test drive" them I was sold. I hit the test drive button on the shears I wanted and was contacted within the same hour from one of the shear consultants. I was asked questions to help him determine what shears would work for me the best. I ended up trying out a few pairs and only had to put 10% of the total in a deposit, so he could ship me the shears to try. I liked one of the pairs and didn't like the other. I returned the other set and kept the ones I liked. The process was smooth and Jeff help out the entire way. 5 stars for hanzo scissors.