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Normi G.

Contributor Level

Total Points
81

1 Review by Normi

  • Bella Serata

3/25/17

After about 30 minutes of claiming by phone in a heated discussion with customer service. They first offered to give back 50%, then 75% and finally they gave up and gave me 100% of my money.
They know it's a scam and they try to make you responsible but you aren't so, here is a copy of the e-mail they sent me after the call.

MAIL: 1
This email is to inform you that $94.90 has been refunded to your Visa xxxx for order #xxxxxxxx
Please find the summary below.
Payment: Visa xxxx
Refund Amount: $94.90
Refund Date: 03/25 1:45pm
Transaction ID: xxxxxxxxxx
Customer Support:
Phone: *******568
Email: *******@trybellaserata.com

MAIL 2:
This email is to inform you that $89.92 has been refunded to your Visa xxxx for order #xxxxxxxxxx
Please find the summary below.
Payment: Visa xxxx
Refund Amount: $89.92
Refund Date: 03/25 1:45pm
Transaction ID: xxxxxxxxxx
Customer Support:
Phone: *******568
Email: *******@trybellaserata.com

DON'T GIVE UP! They are deceiving people in the worst marketing manipulation I have ever seen!

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