I've placed several orders for in-stock items that have gone fine, but he aware of their business model. Their discounted item are items that are discontinued overstocked. If it's on back order you take the chance that they will never get the item. In my case a two week delay turned into 10 months and I still don't have the item, but the item has been offered continually for sale since, all be it at a higher price. Every month I've received notices of short delays. No call from customer service despite a half dozen years plus email request.