I ordered Huda products about 2 months before Christmas. One eyeshadow was crushed and 2 items missing. After 18 emails back and forth, they still ask me for pictures (which I have sent several times) and what is missing etc… I have asked them to refund me at this point and not only are they not refunding me, I keep getting emails asking what is missing! They have the worst customer service I have ever experienced. Do not buy from HUDA!