Tony C.

I've been a SlingTV customer for two years and I've had loads of service issues and complaints about channels that do not work and SlingTV claims that it is due to technical difficulties but seriously it's been over a year that I have been unable to watch anything on these channels. My next complaint is about the poor quality of the picture due to severe pixelation and freezing screens, that has been a problem for the entire time I've been a customer. When you try and reach SlingTV by phone, be prepared to be left on hold in excess of five hours because they do not bother to answer your phone calls. SlingTV does continually hang up or disconnect your phone calls because they have no intentions on actually answering them or providing the assistance or customer service that you are entitled too or desperately need because your services do not work. I feel that SlingTV knowingly and with intent defrauded me by debiting there charges from my account each month and then I feel that they failed to provide the goods or services that they were clearly paid for in advance. I feel that it is morally outrageous, truly disgusting and shameful that SlingTV keeps taking my money but adamantly refuses to answer my telephone calls, or my requests for assistance through there website while requesting to speak or chat with someone from there online tech support staff but no one bothers to answer the chat and your told to try again later. It's been several days that I do not have tv services that they were paid for and no one from SlingTV cares. How many times must a customer complain to a company before they actually step up and help? SlingTV adamantly refuses to address, answer or amicably resolve the issues that I have mentioned. I feel that SlingTV can not be trusted or taken at there word because they certainly are not honest, reputable, or trustworthy. I feel that they deliberately play games with our services simply because they do not appreciate or agree with customers that tell it like it is. I do not recommend SlingTV because I do not approve of what I feel is there use of totally unethical and unscrupulous business practices and tactics that rip off and deceive there customers. Please feel free to view my photographs along with my video so that you can see firsthand the horrible services that I receive from SlingTV. Some of these photographs were taken yesterday, while some were taken a few weeks ago and the majority of them were taken the past 2 years. I am very interested in getting in touch with other dissatisfied SlingTV customers to see if they would consider being part of a class action lawsuit against SlingTV.