Odetta D.

I was on best buy yesterday because i wanted to buy a bike. Which cost $2168. I wanted to use 2 cards but didnt had that option. Called customer service and they advise me to purchase 2 ecard and that should do the trick. I then decided to proceed with purchasing the cards online. After 30 minutes of not receiving the cards, i reached out to best buy with my order numbers. They then told me thats not their order numbers. I argued with the rep who was very rude. Didn't help at all. I then proceeded to email and notice that it was best buy cash star. Boy oh boy, i got on google and read all these horrible reviews and thought i got scammed. I reached out to my bank immediately to have them refund me my $1000. However the claims dept was close. I was supposed to get my cards info yesterday. I woke up this morning and i received emails from cashstar with my cards. I immediately use them. Because i was afraid they may ended up stealing my card info. I give it a 3 star because the reps were rude and secondly, they took forever to send me my cards. But i am here to say they are certainly not scammers, since i got to use it to buy my bike. Its very disappointing thought that best buy reps doesn't know their own third party vendors.