Odie O.

I have placed a total of 8 orders with this company, 7 of which was for flower bouquets delivered in Greater Noida. Of the 7,1 was delivered one day late and in general the quality was acceptable although the flowers in some bouquets died after 2 to 3 days.

My eight order was for a bouquet of teddies at ₹ 3810. The order was placed on 5 September for delivery on 11 September as an anniversary gift. This is where the nightmare started.

My order was only shipped on 11 September from Kolkata using FedEx. On 13 September the parcel was returned to a FedEx facility in Noida as an Incomplete delivery address was specified. As mentioned in previous ratings, this company's telephone is turned off and the only way to communicate with them is either by WhatsApp or the complaint section on their site. One week and numerous messages later and my parcel has still not been delivered. I now resorted to dealing with FedEx directly in an attempt to get the matter resolved. I'm hesitant to cancel the order as their approach to customer relations indicates that I might never be refunded.
The fact that there is no rating system on the site itself should have been a warning to me.
I most certainly will not recommend anyone to make use of this company's services.