Ola S.

The Tk0812 on Sat 4/11 - seat 01A was a big disappointment.
Me and my family missed an earlier plane because you suddenly changed the gate and we couldn't run to it, and then you repeated the same thing with the aforementioned flight after we paid a penalty because you didn't believe it is your fault to miss a flight! How atrocious to keep changing gates like that! People are not toys to play with by the way, and my parents are old people and had to walk for distances just for your bad policies to reach to the correct gate.

After we reached the correct gate, it rained heavily outside and you made all the passengers ride the bus and stand outside under heavy rain and climb uncovered ladder to reach the plane, how rude and inhumane is that?! Even a low class airline company won't do that.
Finally got on the plane fully wet, that made me sick now, just to sit on an economy chair that you sold as a business class?! That is called cheating, the plane has no business class and you made little arrangements to make it look like a business class. The seats were bad, old and small with no facilities at all.

I will make sure to advise everyone I know and write reviews everywhere to let people know that Turkish airlines are really bad and good cheaters that has no respect to passengers. I regret every penny I paid to be onboard.