I ordered from this website to receive a dress that was unfortunately too big (my mistake entirely). I sent it back asap, however, being from Australia the parcel did take longer to return which worried me. I emailed in regards to this worry (thinking it may have been lost in transit), to receive warm, reassuring replies from wolddress. They emailed me as soon as they received my order! Absolutely amazing, caring staff & impeccable customer service, fast replies, quality material and speedy shipping - what more could you want?