Olivia K.

I ordered some clothing, it was not cheap. 3 items for $300. They offered free shipping. None of the items fit me even though they provide sizing measurements on their website - a size medium in reality was probably a size 2 or 0. I couldn't even get the dresses on, and I am a size 4 or 6. I had to submit a return request and wait for them to approve it. Once approved a few days later, they asked me to pay for chipping across the GLOBE to china for $50 and it would be deducted from my refund balance. They did not offer a company address, just shipped to a person's name with a chinese address. Strange, because it markets itself as a boutique store in the UK. They told me to declare the items under $50 and send as a "gift." I sent the items back but who knows if I will ever get my refund. The company states that they are not responsible for any "lost" returns. This company was a huge waste of my time and money.