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Horrible customer service, I still didn't got paid from the article I sold because my email was wrong! I tried to change it in the chat with an agent, I send all my personal information for security (yes becausec they ask your ID and others informations just to change your email) to an agent, and they take hours or even days to respond! Ashamed! It's been 2 weeks now
Ophélia V.'s review of Vestiaire Collective Americas Inc. earned 2 Very Helpful votes
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Got sold a fake gucci bag on here for $1,200. They assured me was 100% authentic and checked by...
I ordered a jacket from them cost over 300 GBP, the seller gave me the wrong measurements so it...
Dear Ophelia,
We completely understand your frustration with the prolonged wait.
In order for us to check the status of your case, could you please provide us with the reference of the item in question?
We appreciate your patience and look forward to hearing back from you.
Best regards,
The Vestiaire Collective Team