- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
- Ordered 1 item: delivery was to be for 14 feb. Did not arrive, and no notice of any kind.
- 15 Feb: receive a notice it will be received on 16 Feb. Didn't need it by then so i asked to cancel.
"Can't cancel an order under 3 days of shipping date"- so my money kept by GB and the vendor and I just need to accept this.
-16 Feb: will not arrive until 7PM. I'm not in the delivery area anymore, and it won't be delivered until 7PM, so no one will be able to receive it.
They offered a lot of apologies, and some misdirection (reminding me how to prepare the food I don't have when I get it/if I get it) but at then end of it, my money is gone, and they don't own the problem= FAIL.
The hardest part is when customer service drowns you in apologies, and "so sorry for YOUR experience, here's a discount to suffer our uselessness again for a little less money than what you spent before".
At the end they're trying to sell you on a spoonful of excuses you know they themselves couldn't swallow if they had to endure the same incompetence they spill on you.
It's a sales portal, and like many other sales, they're not skilled in customer service or ownership. Some of these well named chefs should be careful of brand association
Hi Orville,
Thanks for your review.
The complete list of the setup process is on the home page, the 'How iPostal1 Works' page, the FAQ pages, and other pages on our website.
We do send a welcome email with instructions to follow, however if you have any questions or concerns, please email our customer service team at service@iPostal1.com and a representative will always be happy to assist you.
Sincerely,
IPostal1
Orville hasn’t received any votes.
Orville hasn’t received any thanks yous.
Orville doesn’t have any fans yet.
Orville isn’t following anybody yet.
Empty.
I placed an order through Goldbelly for 4 pizzas from Pequod's in Chicago, IL. When we lived in...
We see there was a delay with your package, we do hope your order was still enjoyed upon arrival. The last message from our team was checking in on your order to see how it had arrived, and if there were any issues to contact us for a resolution. If you still need further assistance, please follow up with our team and we'll be happy to assist.