o s.

I went to chat and the rep said he would pass my question to a "specialist" regarding an order i placed and had not shipped. After a while i got mail from someone else who made sorry for the "order have not yet delivered. I sent back two more replays including the order number again and still got a request to supply order number and other details!. Its means they dont read mails good.in respone i canceled my order and deleted my account. Its ridicules service

My parcel through a forwarding company nybox is in their hands a week now but not scanned. They told nybox that it will be shipped in the next flight which no one know when it is. They have not answered my mail for 5 days now and nybox say its not their problem even its only to ask them when is the next flight. Only after 8 days! The status is "shipped". I finished for ever with both of them. Nightmare this Dubai company

They work with bad companies like Aramex which is cheaper but you get what you pay for. Aramex have not scanned my package for 5 days now but told Nybox that it will be shipped in the next flight which date is unknown. Aramex have not answered my mail as they do with others so i ask nybox to ask them when is supposed to be or return it so i can choose another more normal company. They refused since aramex told them its in transit even though its not even in the carrier system according to the track number. You cannot do minimum of asking your carrier when is the flight? Its real shame