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OSA U.

United Kingdom, United Kingdom

Contributor Level

Total Points
165

2 Reviews by OSA

  • TeamViewer

2/8/23
Verified purchase

I used team viewer for a year based on a subscription that cost me £228.96. I used it for approximately 6-8 months and never used it again. I saw on my credit card statement that £228.96 was deducted from my account by team viewer on an investigation. I was told I subscribed to their service a year ago.
I told them a year was a long time ago, and I don't need this service anymore. I only realized this when I saw my credit card statement. Team Viewer told me they sent me an email reminder 28 days before my subscription ended, which I have yet to receive. They see I last used their service a while ago, and my request is sensible.
They are very adamant and refused to refund me for a service I will not use. Teamviewer as an organisation is uncooperative and inflexible. They have abysmal customer service policies and lack concern for customer satisfaction.
I would not recommend anyone use them there are better alternatives out there.
I am still working on getting my refund i cant believe i am actually going through all this

Service
Value
Returns
  • Simplex

10/11/21
Verified purchase

I have been conducting transactions with Simplex in the past with no problems but today I Have been blindsided i converted £3000 to USDT and i was paid 3593 USDT which ultimately lead to a loss or cost of transaction approximately of 500 usdt. This is a rip off to get so short-changed over a simple transaction. I spoke to the service rep asking for a reversal this was refused. I will never transact business with them again i am so angry and feel cheated I will take this matter up with my bank also there is something ethically wrong about such transactions this is deceitful and borderline criminal. Please stay way from this bank i did a similar transaction with another entity and it cost me $25.00. Simplex took a huge chunk of my money just to conduct a simple exchange this is theft i am determined not to allow them do this to innocent victims

Tip for consumers:
Never use this site

Service
Value
Quality

OSA Has Earned 5 Votes

Osa U.'s review of TeamViewer earned 2 Very Helpful votes

Osa U.'s review of Simplex earned 3 Very Helpful votes

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