I used team viewer for a year based on a subscription that cost me £228.96. I used it for approximately 6-8 months and never used it again. I saw on my credit card statement that £228.96 was deducted from my account by team viewer on an investigation. I was told I subscribed to their service a year ago.
I told them a year was a long time ago, and I don't need this service anymore. I only realized this when I saw my credit card statement. Team Viewer told me they sent me an email reminder 28 days before my subscription ended, which I have yet to receive. They see I last used their service a while ago, and my request is sensible.
They are very adamant and refused to refund me for a service I will not use. Teamviewer as an organisation is uncooperative and inflexible. They have abysmal customer service policies and lack concern for customer satisfaction.
I would not recommend anyone use them there are better alternatives out there.
I am still working on getting my refund i cant believe i am actually going through all this