Hi everyone,
I've created an individual seller account 3 months ago. Before this, I've asked someone from customer service about charging issue they told me that if I create a professional account they will charged me once but if I switch my account to individual they will refund me. I did it and I switched my account in 2 days after. Now, it has been 3 months and they are still charging me and when I try to reach them by e-mail they send me always some links doesnt make sense. I can't reach them by phone. I really need help about this.