Thumbnail of user paigeo22

Paige O.

Sydney, AUS

Contributor Level

Total Points
82

1 Review by Paige

  • EssaySpike

5/16/21

I placed an order with EssaySpike, to be delivered in 4 days. It was a lab report, and I paid for 1,375 words. I called the service to check if this included spss outputs, and they said that yes it did, I also asked if I should send the extra information to help the writer to a certain email, which they said yes and gave me the email, so I sent the extra information. The guidelines that I wrote in the order specified talking about validity and reliability, and including spss outputs.
I received the report back 4 hours earlier than expected which was great. Until I saw the report. The report was a 600 word report, which was not structured like a lab report at all, and it appeared that the writer didn't read the instructions. The sections of a lab report should include an introduction, method (including participants, design elements, procedure, results and a discussion), there was an introduction, participants, design, procedure or complete discussion.
There was no mention of reliability and validity, and spss outputs were not included.

After being very disappointed with this, I contacted them and asked their writer to rewrite the report properly by an hour before my submission time, re-sent all the needed documents and trusted that everything would be fine. Whoops, that was a mistake.
The returned lab report had 1330 words, and just added in some validity/reliability definitions, and still did not include spss output. The instructions had clearly still not be read, as the report made no logical sense.

I emailed back demanding ANOTHER rewrite by the agreed upon time, and did not receive it. I wrote the report myself.
I'm now asking for a refund, and have been met with no answers/replies so far 13 hours after asking.

Don't give this site your money, it's not worth it.

Photos attached are the report that their writer wrote (black and white), compared to the report I wrote (with highlighted bits + spss outputs).

Service
Value
Shipping
Quality
Thumbnail of user essays4
Essay S. – EssaySpike Rep

Hi.

We sincerely apologize for your inconvenience. We treat our clients with utmost respect, which is why we assure that we are going to look into this issue ASAP and compensate your loss by providing you a refund as per our policies. Your complaint is justifiable, and we will take every step possible to make it up to you.

Please share feedback about the revised paper and let us know what you think now. We once again apologize for the inconvenience that you had to face with our services. Awaiting response.

We will be waiting for your response.

Paige Has Earned 2 Votes

Paige O.'s review of EssaySpike earned 2 Very Helpful votes

Paige hasn’t received any thanks yous.

Paige doesn’t have any fans yet.

Paige isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kathrynh832
10/11/23

Collaborating with this company feels like witnessing a symphony of efficiency and excellence....

Thumbnail of user haronb1
10/12/21

In July (4 months ago) I paid for a 400 word essay and a 600 word science presentation. I...