Simply dreadful. I was unhappy with the fit and quality of the item I ordered and wanted to return it. There were no return instructions so I emailed them twice, got no instructions, called them, their phones were down, so I called America Express, the card I used for the purchase. They refunded my purchase price (thank you, Amex!) and I'm still willing to send the item back, but not to the address on the package in China. Avoid this company like the plague! Ugh!