They have a horrible return policy and offer no exchanges on items so if you ever plan to get an item as a gift for someone don't. Their customer service reps are rude and want not only your order number but your payment type, cc number, address, order total amount and email and username it's insane and not all that is even in the email receipt. I will never buy from them again when I could get their stuff at Sephora and get great customer service.