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Worst imaginable service. Regus Netherlands works like the Maffia! They do everything to empty your pockets and there is no one to talk to except an outbound helpdesk in Asia!
Tip for consumers:
Just avoid them
Products used:
Office space
Nancy Z.'s review of Regus earned a Very Helpful vote
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Hi Nancy,
I’m sorry to hear of your experience.
You’re clearly frustrated about something, and we're sorry about it, but it’s unfair of you to make such comments without first give us the opportunity to help you.
As a business, we operate across more than 120 countries and count 8 million people amongst our customers.
Our customers come from a diverse range of backgrounds, and we are proud to be able to support them all.
To enable this level of support our Account Helpdesk agents are located throughout the world and rest assured that regardless of location, each team member is qualified to handle queries for each market that we operate, and we can only apologise if your expectations have not been met.
I haven’t been able to identify your account but will gladly investigate any concerns you have and please remember your centre team are also available to answer any questions you may have.
Please email at michelle.spire@regus.com with your Regus account details so that I can assist.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus