I have ordered a hat on 18/7/19. The tracking said that it was shipped on 20/7/19.
I did not get it until 31/7/19. The tracker says some one tried delivering on 25/7/19 and no one was at home. This is incorrect because me and my wife were working at the front garden with a Handiman all day on 25/7.
The big surprise is tracker says to contact collection point. There is no phone number on address of the collection point. It is blank.
I am sure this business is scam. Do not lose your money by ordering and paying.
Dear Param S.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced. Newchic is a reliable company. In your case, we'd advise you confirm your shipping address information first at https://www.newchic.com/account/orderlist.html by logging into your Newchic account and then contact the local post office (nearest the shipping address) or the shipping carrier (usually you can find the contact information on the tracking page) for clarification. If, after checking with local post office, you still have not found it, please contact us at https://www.newchic.com/Contact-Us-hc10.html and tell us the order number. We will offer you a reasonable solution. Thanks in advance.
Best regards,
Newchic team