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BAIT & SWITCH. Stay away from this company. I purchased a watch on their website. I received the order confirmation and expected to receive the watch shortly. When I received no other communication, I emailed their support. They wrote back assuring that the watch will be shipped within 7 working days. When I still did not receive any other confirmation and emailed them, they informed me that I have to pay more for the watch or they will not send to me. Then they tried to convince me to buy another watch. Extremely unprofessional and dishonest. STAY AWAY!
Parham Z.'s review of TrueFacet earned 13 Very Helpful votes
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Dear Parham, T
Thank you for connecting with TrueFacet management in regards to your concerns. We have resolved the described pricing error and we apologize that we could not turn around your initial experience. As a marketplace, prices may fluctuate due to the market and understandably, this may be frustrating. However, we were able to offer you the item purchased at the incorrect, lower price within 24 hours of your concern. In the future, we look forward to working with you again and hope that you reach out to our management team for further assistance.
Kind regards,
TrueFacet Management