Pasithea C.

The team that runs this game, TNT, treats players like trash. Random and unreasonable/unjustifiable account freezes are happening, and they will tell you to send in a ticket but you will not receive any help or support even after doing so. Is this laziness or just disrespect for their player base? I think it might be both. Just have a look at their Facebook page and you will find a long list of players seeking replies for their tickets, some submitted months or even years ago.

Their premium membership is total crap, there is nothing premium about it yet the fees they charge for premium is double the price of some of the best games in the gaming industry today. Worse still, the game is not even optimized for many browsers even though its just webpage based.

The current player base seem to be a small group of loudmouth regulars who are disillusioned that the game is thriving. This is apparent as you will see them flooding their own boards on the forums with a few hundreds of their own spam just to make their board look alive. It is an absolute joke.

Despite all these issues, what TNT only does is to continuously release new items in their cash shop (NC mall) instead of doing anything to fix the game. This so called kid friendly game is nothing but a money grubbing scheme. They are trying to get as much money out of the game before it dies out, which it is already starting to.

Do not waste your time and money on Neopets. You will only be supporting a bunch of rude people who only want your money and cannot care less about their player base.