As a former long-time member of the Chicago Computer Society, I can say honestly, and equivocally, that we never held Microsoft in high regard! Whenever a MS rep would come to speak we ALWAYS asked when they were going to fix ALL of the bugs in ALL of the software! Bill Gates ALWAYS announced the "release date" of the next new software over a year before it was ready! Then he stuck to that date whether or not (ALWAYS NOT), when it was ready! Then WE had to deal with all the bugs! ALL software companies always used "beta testers", which are users who get advanced copies of the software before the release dates, so the product can be tested in order to find any flaws in the program BEFORE it was released! NOT Microsoft! They ALWAYS kept to their predetermined date that ALWAYS included BUGS!
To this day, they DO NOT CARE about customer service! They're so-called "Feedback" link, as well as their company's integrity is a COMPLETE JOKE! Bill Gates retired to run his non-profit to help the world, but it's OUR money in his pocket! We're still dealing with the MS indifference to US, the consumers, who are CONSTANLY and UNENDINGLY FORCED to have our computers taken over without our consent so MS can continue to make unwanted changed to them in the form of their so-called UPGRADES! MS's stock is in the toilet compared to yesteryear, so the employees have to justify their employment by constantly making changes, whether or not (mostly NOT) WE want them or NEED them! WHO OWNS OUR computers, US or THEM? ALL of the best features in the MS software have been removed or changed to what THEY think works best. MS has NEVER cared what WE care about! Even when we turn off our computers at night, or as I do, NEVER turn mine off, we all too often wake to have the dreaded log in screen appear, which means: YEP they've commandeered my computer yet again! How many of you opted for their FREE upgrade to Windows 10? I and most of America, regrets doing that! MS actually had a way to reverse it for a limited time, but did NOT tell any of us before we accepted it. They only did what they ALWAYS do: announced their NON-SUPPORT of the previous version that actually worked better than this piece of CRAP! "Upgrades" my foot! I have HATED MS for years and wanted to buy a MAC, but my daughter told me that Apple uses MS Word and Excel and MS STILL does their "upgrades"! I'll go to my grave HATING Microsoft!