Ordered an item 3 weeks ago. They charged me $1,700 but have not communicated or shipped the item yet. I called their customer service twice and was summarily hung up on twice. I was being polite too. That's unbelievable! Emails have not been returned, etc. I'm sure they'll use the pathetic covid excuse. Bottom line, if you can't produce an item in short order, it should not be advertised on your website.