The staff here has been amazing. I've been twice now, and they were able to squeeze me in without an appointment both times, as my dogs had a more serious injury. Certainly more helpful than any other vet in the area! The doctor was even kind enough to perform the operation on his lunch break. The vet techs were loving and doting on both visits and really enjoy getting to know you and your animals. They provide an estimate before you pay and before they do any major service, and you are free to discuss any portion of the bill. Overall a wonderful and refreshing experience after hunting for a good vet around here for a long time.