Patrice D.

I ordered the 24" Ventless Gas Fireplace Burner, Valve and Fire Shapes. Jason, was patient with my ignorance at what I wanted... he explained what I picked out and I gave it a shot! I ordered and then looked at some reviews. I get it - some people want their rear-ends kissed because they are the customer - and yes I experienced Jason not being the "friendliest guy" but he turned out to be to be hilarIOUS BECAUSE I was nice and funny and patient. He is quick witted and sharp. So did I have to wait for my fireplace burner? Yep. Did I care about the other reviewers that were not so nice? For a few minutes I was a bit concerned, but then I call Jason and he answered... Hey look at his website, he says "we will get back to you quickly SOMETIMES" I think he is awesome. I got my burner after a few months - it is COVID time... and the price was great. I am happy as can be to have my fireplace finished! Looks AWESOME TOOOOOOOOOOOOOOO Patrice D