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Patricia D.

Nova Scotia, Canada

Contributor Level

Total Points
81

1 Review by Patricia

  • Optically.ca

3/3/22
Verified purchase

I ordered Jan. 20,2022, now they say March 9th before they arrive - from China! I can't purchase a pair locally without a refund and they won't provide one. I am suppose to wait until they arrive, ship back, then wait - I can't see and need glasses - not able to wait months for a refund, if they deem I'm worthy of one. I asked for refund before they were shipped, only getting a tracking # today (Mar. 3). Absolutely unacceptable business practices.

Tip for consumers:
Frames are super cute - but business is fraudulent, not Canadian, not fast, not supportive. Takes days if they finally answer e-mails, will not provide names or phone #’s of accounting dept, supervisors, managers - yet they could help.
Don’t buy from this site!

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