Patricia D.

Wotoba lacks transparency in that it is based in China and any returns must pay the high postage fee to get a refund on the item... UNLESS you accept the %15 refund on the original cost of the item. On an unwearable, poor quality coat, I received $5 refund. On a sweater that was not in stock {finally found this out when questioned why I had not received it}, I was refunded $4 less than my payment. Inquiries required multiple emails which insisted on repeating information already sent. Orders arrived weeks later and in spurts. Learned my lesson. I cannot wear or gift any item they sent and would not recommend anyone buy from WOTOBA. If the prices seem too good to be true, there's a reason. My $200 paid for a valuable lesson in online buying: read reviews other than those on the company's website.