I ordered mermaid tail blanket beginning of Nov 2016 for my daughter's birthday, never came, not for Christmas, and now probably not for Valentine's either. They took my money, said my email was not registered with them ( although I get advertisements every week) so could not make a complaint. Tried through facebook and a response was sent that it would be here for the first week in January and still no package. Very disappointed at how deceitful this company is.
Dear Patricia,
We are so sorry to hear that you haven't received your order.
We have checked your order.
We shipped out your order with unregistered mail and we can't track the shipping status.
We have sent you an email about your issue and offer you a best solution.
Please kindly check your email and give us a reply.
Thank you for your support.
Twinkledeals Team