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Been using Pirate Ship for a while now without problems, suddenly the labels are printing out with colored bands in them and cannot be scanned, this is only happening with their platform no where else, CS was pretty useless, only looked up articles from Google and did not actually look into the issue, refunds take a month, I will be taking my business elsewhere., they do not want to admit when there is a glitch on their site, buyer beware
Products used:
USPS Ground Advantage
Made some sales there, but horrible non existent customer service, no phone customer service and e-mail service takes a week to answer if at all, canned response to contact them at their e-mail and then no response, full of low ball buyers and scam artists, best to put your energies somewhere else
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I am appalled. I should've looked at customer service reviews before I put my order in so many...
Hey Patricia,
Sorry to hear about your experience thus far. Please know that we are always available to help at contact@mercari.com. If you ever run into any issues, we are more than happy to help you there!
Best,
Team Mercari