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Easy to maneuver site, detailed information shown on various tires to help in the selection process.
Family members have shopped this site.
Good selection of styles. I really like the fabric description as many sights do not provide that and it makes a world of difference.
Subsequent to placing an order for cabinets that were mysteriously in limber I eventually reached someone in customer service who could take action. Previous calls only indicated order was on hold but no one could tell me why. The customer service rep released the order and I eventually received the cabinets. Once opened, they were well worth the money and were of good quality. It is unfortunate that only one person at the company was able to help me as apparently this was a 'quick fix' at their end.
I've ordered before from Build so I didn't hesitate to order cabinets for my laundry room. Two weeks into the order I still didn't get an update other than confirmation of a est. Ship date. No further communications so I called - twice. No one knows why this was put on hold (they had their money weeks ago). Still waiting for a response. This has caused numerous problems, additional expense and hardship as everything is in disarray pending the completion of this project. Very disappointed in this last order and this may very well be my LAST order.
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Can you please email me your order number at franco.taxera@build.com I would like to take a look and resolve this for you.