Patricia W.

I paid ten thousand dollars to have a walking shower installed. In order for me to get into the shower I have to climb over the toilet. I nearly fell 3 times getting into the shower.I am a senior with a disability.And I now need help getting in and out of the shower. They told me to install a new shower head. First guy said they cannot do anything that I would have to purchase it and install it. I called again and had a manager come out.He basically told me the same Thing.I told him how unhappy I was and they were not living up to their warranty.He said. He will Talk to his manager It's going to take a while
Before anybody gets back to me.I don't know how long a while is check with his manager and see what he could do about the shower head. But nothing could be done about climbing over toilet. I was also told it was one day to put it in. One of the reasons I went with bath fitter. It took 3 days