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Patti K.

1
Level 1 Contributor

Contributor Level

Total Points
340

3 Reviews by Patti

  • Truearth

9/28/22

I have been receiving many ads, before and after, my looking into the offer for household products. When I tried to order a small amount to try it, it wouldn't process on my Android phone or Chromebook. I emailed the company and was told to try another computer?!? Then I received an email offer for buy 2, get 1 free. The new offer was for items well over $50, far more than $25 for smaller units.

  • Collections Etc.

6/24/22

We like the covers very much; they fit our new chairs very well. My only suggestion is that our chairs are recliners and they are not quite long enough.

Tip for consumers:
Well made but about a foot short for recliner.

Products used:
Chair covers

Service
Value
Shipping
Quality
  • Lilicloth

12/1/21
Verified purchase

I ordered some"sweatshirts" from Lilicloth and needed to order $100 to obtain free shipping. This didn't bother me because I chose some charming/funny items. However, I received each item separately over several weeks and was not informed that one item was out of stock until I questioned. The sizes are terribly wrong, the fabric is not fleece but rather a scratchy polyester fabric. When I decided to return the purchases, I was informed their return office is located in China and I would be required to pay the shipping to China for a full refund. Adding insult to injury, I would have the option to keep the items and would receive 15% refund on my purchases. I decided the latter was the better option. Now, I will have to pay to have my purchases altered or donate them to a second-hand store. Additionally, the sweatshirts have no shape.

Tip for consumers:
Don't; customer service is prompt responding, but what they can do is extremely limited.

Products used:
Haven't yet; clothing will require alterations.

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Lilicloth Rep

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

Your claim/complaint/feedback is very important to us and to our designers.

We will do our best to address your concerns and serve your fashion needs.

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