Paula D.

I just received a fairly expensive conditioner today. The pump was not locked. It was taped shut, and it spewed all over. As far as I can tell the product is actually L'anza but to me it is suspect. A person named Mark G answered my message and basically wanted me to tell him how to resolve it. I told him I wasn't asking for anything. I won't be ordering from this company again. I've ordered this product from other businesses online before and have never had this issue. He has not responded to me further.