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Paula S.

Contributor Level

Total Points
85
0
1

1 Review by Paula

SwapaLease

  • SwapaLease

“Lack of communication”
2/18/22

Worst customer service experience. Poor communication resulting in frustration and confusion. Seller and I were so confused what to do next. Sales rep & refinancing rep were missing & ghosting us all the time. Tried calling them, email them and left voice messages multiple times to make things work.

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  • Comments (0)
  • 12.7K Views
Helpful  (5)
Thank you
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Jack N. – SwapaLease Rep

Thank you for bringing this to our attention. We appologize for the bad experiece. Please reach out to me directly here so that I can look into your account and I will do everything I can to make things right.

Paula Has Earned 5 Votes

Paula S.'s review of SwapaLease earned 5 Very Helpful votes

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