I ordered an awning, complete with arms March 12,2020. This was at the beginning of the pandemic, so shipping was delayed. In May, I received one package containing the awning and roller tube, but no arms. I asked the driver about a second package, and he said there was only one, then drove away without giving me any paperwork. October 20. CPW claims to have a receipt that shows I got the order, but I still have no arms. I have emailed them numerous times with little or no response. I contested this through my credit card company, who accepted their receipt as proof that I received everything. It was signed by a number, written in by the trucking company. I did not sign it. CPW has completely ignored my last communication. DON'T GO NEAR THESE GUYS OR THEIR SISTER R/V Parts Country. The are one and the same, using two sites to try to steal your money twice.