This review is also a comment to a Janice E's review, but I figured it'd be best to submit it as a new review too, so it doesn't get lost in all those comments.
I have also have issues with these guys. Delivery times are an absolute joke, and their factory and distribution location is somewhere in the Phillipines (though my first watch was sent from Russia via China), NOT UK based as they specify. The only UK based bit is where you send the watches when returning them, and that's most likely a bedsit in Oxford.
I had to send my TAG watch back (twice) as it was so badly finished it actually sliced into the back of my wrist. They assured me this would be sorted with the second watch, but it was exactly the same. This process took over two months, and I had to pay return postage for both watches.
My recommendation through direct experience with them is to avoid these guys like they were a rabid drunken tramp, lurching towards you holding a rusty syringe. In short. Stay the hell away.
They're not going to steal your money, but you're not certainly going to feel like you have £200 - £300 worth of watch either. I saved my refund and bought a top of the range Casio Edifice instead, which is so so much better quality, comes in a nice box, and I can take it back to anywhere that stocks that brand if it goes wrong. Plus, I don't feel like a fake when wearing it.