Paul H.

Moved to Greenville, NC 4 years ago, found that Suddenloss was the only cable internet service in town. S far, I would guess my service is about 30% reliable losing work data, lost streams, dead wire. 3 times service calls came up with no problem. 4th time service rep said there was an outside problem on their line and he would report it. 6 months later, no fix. They even charged me late charges for missing payments and I am using the auto pay feature they provided. Each time I call for help, I can't understand the helper for poor English skills. Overpriced, poor service, unreliable, throttling my speed and THEY DON'T CARE.