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pauline r.

Contributor Level

Total Points
82

1 Review by pauline

  • Booking.com

10/11/14

Absolute he'll, worst experience I have ever had. Staff made huge mistakes with change of booking even when we rang them direct. I will never use them again and they should be taken of the booking sites. So stressful, they obviously don't care as there is a huge number of
Complaints Already!

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Bookingcom T. – Booking.com Rep

Hello,

I am sorry to hear of your experience and would like to provide your feedback to the hotel. Please post your booking number or email it to customer.web@booking.com referenceing this post.

Regards, Andrea
Booking.com Customer Service Team

pauline Has Earned 2 Votes

Pauline R.'s review of Booking.com earned 2 Very Helpful votes

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