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OFF LOADING ALMOST OUT OF DATE FOOD TO HOME DELIVERIES Drivers on home delivery helpful, disabled household, but SHORT DATE PRODUCTS constantly being sent or substitutes that are just stupid! They actually refused to refund goods despite the food use by dates being the stuff you see in the whoops discounted counter but they wanted full price! Today wheelchair user forced to take photos to get a refund, as the helpline said ASDA doesn't keep track of use by dates, how bad can you as a food supplier get! Leigh area, Lancashire, England,
Tip for consumers:
Home delivery to wheelchair user: Terrible service on the help line and I think that ASDA are deliberately sending short date products to customers on home delivery and then making getting a refund as difficult as possible, they refused to refund on the online request so spent half an hour or over on the phone. They say they do not have records of their goods use by dates so could end up sending ROTTEN food. Drivers are good not the help line!
Products used:
Fresh food that was almost out of date.
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I can't believe how this woman Vania Faria (former Operational Manager at the Asda Wallington...
