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Paul O.

Contributor Level

Total Points
80

1 Review by Paul

  • C-Date

12/21/23

So, lwhere do I start. I joined the site and canceled after a period of time as per the C-Date cancellation process, however, it didn't cancel. Then I recieve a letter from CMS debt collection in Germany chasing 91 euros! Went on site to see if I could confirm I have canceled and yet when I try I get a big warning page telling me I need to contact the debt collection agency. So I have emailed C-Datez discriminate asking them to remove all my account information and contact details and confirm cancellation of my account today. Yet to receive a response. I called the debt collection agency and spoke to Genc who confirmed he will contact C-Dates on my behalf so I emailed him my email to C-Dates including screen shots of similar reviews of people with same issue. C-Dates is intentionally making it difficult to impossible for members to cancel their memberships therefore contravening consumer standards. This falls under EU legislation too. (I'm in uk). This is a scam and one where they attempt to get people to pay for a service that they say people have signed up to for a min period. This was obviously not clear to people when they sign up. Again contravening consumer law. For a German debt collection agency to chase up, what is a small amount of money, from someone in the UK is not feasible. Plus they don't have immediate jurisdiction. They have to go through an expensive route to enforce which would make it non viable. However, C-Dates rely on those few that do pay and that's how they and cms get some money. I will be issuing a cease and desist notice to both companies and reporting them for GDPR failures. Hope this helps others in same situation.

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