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Peggy L.

Sacramento County, United States

Contributor Level

Total Points
82

1 Review by Peggy

  • Instacart

8/25/23

Service from Instacart Non Disclosure on Service Fees. There is nowhere that if you ask for an item and/or replacement/refund that Shoppers must drive (In my case) to/from Vacaville instead of the Wallmart, 6 minutes away from me incurring an extra mileage fee (HIDDEN) and only visible as a reg. Service Fee and killing any saving I might had had by shopping carefully to save expenses. This seems evasive, as to extra fees, though it is called when I call, "We will get as many products as we can from the closest store available". Vacaville, Ca is 49 min. Away and however many miles from Antelope, Ca. C distance fees that only shows hidden within the receipt only in the form of a HIGHER service fee negating me saving any $$ by shopping close by sales, etc.

Signed Disabled, Soc. Sec. Recipient

Tip for consumers:
Buyer be aware of how final prices are evaluated and lookup how prices can change without you being told in a consistent manner, distance traveled, weight, are vaguely disclosed, not so the choice you have if refund items are not there, There will be fees to go to a further store even if in another CITY. Yes, they will make every effort to get what you asked for. but you will pay extra if is not at the location you are expecting, and there is NO WAY to request only 1 store.

Products used:
groceries, all delivered at regardless the final price.

Service
Value
Quality

Peggy Has Earned 2 Votes

Peggy L.'s review of Instacart earned 2 Very Helpful votes

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