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PEEYUSH P.

Contributor Level

Total Points
182

1 Review by PEEYUSH

  • Direct Unlocks

7/26/19

First, the website made me pay $20 without clearly stating that there will be more charges (Order ID *******). Seconds after making that payment, I am asked to pay $37 more with the guarantee that the phone will be unlocked and there will be no further charges. This is clearly a deception.
Second, even when I paid another $37 for unlocking (Order ID *******), the service was not delivered. I was told that a special service is required (premium service) and this time again it was mentioned that phone unlock will be guaranteed and there will be no further charges. I had clearly read the terms and conditions, and refund policy and those never said that the phone must not be in-contract. If my phone contract was already over, why would I bother using services like these? I can contact my service provider, and ask them to unlock my cell phone. Also, at that time, I got a message that I should use swappa.com to check my IMEI before ordering premium service
Third, even after paying more $30 (Order ID *******) for premium service, the service was still not delivered, giving me the same message that more premium service required. The error message this time was my phone is in a contract and blacklisted, and this time it referenced cleancheck.me website instead of swappa. Why didn't the website mentioned in the first place that people should use cleancheck.me before they start paying the first initial $19? Why didn't the website mention that they will require more and more money at every step and they will never deliver the service?

Please explain how is your service not a scam?

Tip for consumers:
AVOID!

Products used:
No service delivered. I don't have more money to waste on these companies.

* Direct Unlocks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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PEEYUSH Has Earned 2 Votes

Peeyush P.'s review of Direct Unlocks earned 2 Very Helpful votes

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