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Vevor refunded my account for a cancelled order of $446.55 and then again charged me for it. They won't give my money back. They tell me to review my statement further and to contact my bank, which I've already done. I've shared my bank statement with them, proving the charges and they pretty much tell me "I'm sorry, it's impossible" even with proven bank statements and the deductions/math showing it was deducted from my account. I'm furious! Never will buy from these POS thieves ever again! I advise everyone boycott their $#*! products.
Tip for consumers:
VEVOR IS FRAUD AND THIEVING U.S customers! You can’t get any support because they’re based in China and will do whatever they want.
Products used:
None. Cancelled order and they still stole my money. It was cancelled 2 minutes after ordering, so they refunded me. Then the very next day charged me again.
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Dear Ronald Pena,
Sorry for that you take an unpleasant shopping experience on our site.
I'm your complaints specialist Snow. And I would like to work together to resolve the case to your satisfaction.
I double checked this issue for you.
I think the reason for this misunderstanding is in the wrong chronological display with your bill.
We sent you an email.The charges and refunds occur at exactly the same time, resulting in your bill showing +$446.55 first and then -$446.55.
You can check your card bill ending in 3044 again to confirm if there are two transactions of - $446.55.
We're always happy to hear from you.
Any issues, please let us know.
Warm regards,
Snow
Vevor Team