- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Although their prices are unbeatable, I ordered my package over 2 weeks ago and it hasn't even shipped out yet. I've called several times and they kept pushing back that shipping date. I also emailed so many times and got one email back about of my questions. I needed this package before a show I have next weekend and I know I won't get it in time. I should've just ordered from somewhere else and I could've gotten it a long time ago. I was also very frustrated because I ordered a 9 pocket ice BOOT. Boot not boots. It never said in the description that it was sold individually, so I had to email them multiple times to get no answer, so I called them and was on hold for 45 minutes due to their computers being down. I ended up having to cancel the order and order the same ice boots from a different store because shipping was just going to take too long.
Tip for consumers:
Read the description very carefully. Look for if an item is sold individually or in pairs, and check how long it will take for the item to be despatched to their warehouse.
Products used:
Catago dressage saddle pad, 9 pocket ice boot, professional choice xc pad, Weatherbeeta dressage pad.
Penny hasn’t received any votes.
Penny hasn’t received any thanks yous.
Penny doesn’t have any fans yet.
Penny isn’t following anybody yet.
Empty.
Sure, they have great prices...but every time I try to place an order they email me weeks later...
I bought a pair of boots for my grandson. They came the wrong size to send them back. It's going...
