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ENTICING CUSTOMERS TO PLACE ORDERS, USING FALSE INFORMATION
I was told by a chat agent that I could have a price promise refund of 105 euros. All I had to do was contact Amazon wheb I received my Ipad. I did this, and 8 chat agents later, and over 1 hour later, I was told this was not possible. I have a full transcript of the agent telling me I could do this. In my opion it is fraudulent to sell goods online by making false promises. Here is a copy and paste of my conversation:
5:40 PM
Jyoti | Customer Service
You can place this order once the item will be delivered to you.
You can contact us we will arrange discount refund.
Our chat is recorded so you will not face any issue regarding this.
J
5:41 PM
How much is the discount refund please?
5:41 PM
Jyoti | Customer Service
Please allow me few minutes to check it for you.
J
5:42 PM
Thank you
5:42 PM
Jyoti | Customer Service
Thank you for waiting.
We will arrange discount refund of EUR 105 once get delivered.
J
5:44 PM
Date of experience: January 15,2024
Tip for consumers:
Making false promises regarding refunds and pricing to encourage to order goods is, in my opion, fraudlent
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It has taken me at least 5 attempts to get Amazon to understand that the item I returned on Jan...
