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They missed an item of my order. I asked for the item to be forwarded or refunded. Mailed them 5-6 times, never heard from them, and of course they have never refunded the missing item...
This is the second time that they mess up an order. Last time it was a stained shirt which couldn't be cleaned. Never got a refund and never heard from them, despite mailing them many times with photos of the stained shirt.
Their clothes are cheap, and the quality is not great. Very often the clothes smell moldy and dirty, or arrive wrinkled and stained. And If they mess up your order, don't expect to get your money refunded or that they will sort it out.
I will surely never buy from them again...
Per L.'s review of Everything5pounds earned 20 Very Helpful votes
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Their returns policy is that you have 14 days to return your items upon receiving them. While...
The site sent me a refund for items I ordered. I than paid duty for a package from them addressed...
