Had an issue with shipping, didn't resolve anything with customer support. Never had a worse experience.
I ordered a smart watch worth $30 from their website, I got it today and when I opened the box the smart watch was missing. There were headphones and charging cable but not the smart watch.
Dear Petar M., We are sorry to hear it. Our products are checked before being sent out to our customers Our team has reviewed your complaint and will offer you a solution. Could you please message us your order number? Many thanks, Dresslily Customer Support Team
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Terrible company terrible customer service. Half the stuff they have is poor quality and looks...
For no reason they just blocked my account and my card, trying to contact costumer support, they...
Dear Petar M.,
We are sorry to hear it.
Our products are checked before being sent out to our customers
Our team has reviewed your complaint and will offer you a solution. Could you please message us your order number?
Many thanks,
Dresslily Customer Support Team