On two occasions I was let down by the companies, NOT ZOZI. I paid for as 45 minute helicopter flight from a company in Van Nuys. The actual flight lasted approximately 15 mins! I complained and ZOZI refunded me. Thank you. The other time I went to Fontana Raceway for a session in an open wheel race car. All we did was drive, in convoy behind the lead car, a Mustang for about 7 laps. We came in and I expected to be let loose on my own on the track. Didn't happen! I complained and ZOZI refunded me. Thanks again ZOZI! ZOZI has great customer relations!