Got mine out, I think it ran over one day because of some awful weather, the police had to close some roads, due to localised flooding, so that was understandable.
No problems with the delivery, I got one at home and so did my parents, so we're confident they when out. They're definately more reliable than putting them in the papers, more expensive mind you, but I suppose you're paying for a different service.
But on the whole, good work with and overley expensive.